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Fleur du Mal, a luxury lingerie, ready-to-wear and swim brand based in New York City, is looking for a full-time Store Manager to work in our Soho boutique.
Must have luxury/designer or intimate apparel retail experience, at least 5 years.
Qualifications
- 5+ years in retail and/or luxury brand management.
- 2+ years of Store Manager experience.
- Exceptional leadership skills and a special talent for recruiting, developing & managing an intimate team.
- Outstanding communication skills; ability to communicate efficiently with clients, peers, and corporate team.
- Extensive experience in running a multi-million dollar business through strong client relations & partnerships, brand & product expertise, and store & team management.
- Full-time / able to work a flexible schedule including nights, weekends, and holidays.
Client Relations
- Recruit successful sales associates that exude the brand. Provide professional training & nurture development of the team; uphold a warm and friendly store environment for the team and all customers.
- Delegate and exceed performance goals including but not limited to individual sales, dollars & units per transaction, weekly & monthly store sales goals & clienteling goals.
- Expertise in brand and product knowledge, selling techniques, outstanding customer service & cultivating lasting client relationships & partnerships.
- Act as a brand ambassador, play an active role in the community, and seek creative store initiatives and partnership opportunities to drive interest around and foot traffic to the store; communicate effectively with the marketing team around such opportunities to grow the store business.
Store Operations
- Maintain operation of POS functions & documents standards to ensure accurate store reporting & accounting.
- Analyze store performance through daily, weekly & monthly reporting & readjust goals where necessary. Complete seasonal product orders & weekly replenishment orders based on store trends and product sell-through.
- Implement and maintain loss prevention procedures; closely monitor and manage stockroom organization, stock levels, transfers, damages, employee wardrobe, press pulls & gifting.
- Maintain store payroll, commission, and all expenses in accordance with a provided budget.
Visual Merchandising & Store Upkeep
- Merchandise the store and execute window displays weekly in accordance with brand standards, trends & sell-through.
- Maintain all display fixtures, lighting, and stockroom with daily cleaning & exceptional organization of front & back of house.
Additional Details
Annual Salary $80,000
Commission, Allowance & Bonus Potential
