For U.S. exchanges, visit Fleur du Mal's return center here. You may also access this via the Returns button in the footer of our site. Enter your order confirmation number and the shipping zip code associated with your order and hit “Start Return”.
Size Exchange: You will be able to choose the items in your order that you would like to exchange and will be given the option of available exchange sizes in those pieces. Once you have chosen your new sizes, hit "Complete Return". Your exchange order will be placed immediately and will ship next business day. You will receive a new order confirmation email with details on your new exchange order.
Style Exchange: If you would prefer to return the item you have and try a new style, please hit “I do not want to exchange this item” and then “Complete Return”. In most cases you will receive an instant credit code that you may use immediately to purchase the new piece on our site.
For all exchanges, once you’ve hit “Complete Return” you will be provided a prepaid UPS label that you may print and secure to your return package to return your items. If you have any questions about this process please reach out to us at email@example.com. If you are an international customer, please reach out to our client care team at firstname.lastname@example.org to organize your return.