Discover what's new in the world of Fleur du Mal.
How do I exchange my items?

How do I exchange my items?

Fleur du Mal can only facilitate direct exchanges for U.S. orders at this time. To set up an exchange, visit Fleur du Mal's return center here. Enter your six digit...

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What is your return policy?

What is your return policy?

Full-priced merchandise can be returned for exchange, store credit or refund. Sale items may be returned for exchange or store credit only. Items marked 'FINAL SALE' are final sale and...

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Can I return online purchases in-store?

Can I return online purchases in-store?

We are not able to process web returns in-store at this time.

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What is the status of my return?

What is the status of my return?

If you would like to check on the status of a return, please email our client services team at fleur@fleurdumal.com.

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How do I return my item?

How do I return my item?

 Domestic/US For U.S. returns, visit Fleur du Mal's return center accessible here. You may also access this via the Returns button in the footer of our site on our homepage....

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How can I print my return label?

How can I print my return label?

Once you have created your return or exchange online, you will be provided a UPS(U.S.) or DHL(International) label that you can download and print out. You will additionally receive your return...

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How long does it take to process a return?

How long does it take to process a return?

Domestic/US If you are waiting for a refund or a store credit, once our warehouse receives your return it may take up to 10 business days to process. You will...

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When will I see my account credited for my return?

When will I see my account credited for my return?

Returns are typically processed within 10 business days of being received back. Once issued, it typically takes 1-3 business days for a refund to process and post to your account,...

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If I make a return, will I be refunded for the full value of my order?

If I make a return, will I be refunded for the ...

If your return is eligible for a refund, you will be fully refunded for your return inclusive of taxes once our warehouse receives and processes the item(s). Cost of shipping...

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